Jivemaster Posted April 26, 2016 Share Posted April 26, 2016 Sometimes it pays to be very specific -second flute in a classical orchestra may be less than lead Guitar in a band- sometimes it's impossible because ents industry covers so wide a field. Always it pays to chose their best words for what you usually do, sometime they will sweep up your wreckage while the doctors work on you then ask awkward questions about your car's contents. Link to comment Share on other sites More sharing options...
sam.spoons Posted April 26, 2016 Share Posted April 26, 2016 You could ask for a transcript of the call at the time, they won't keep the recordings for more than a few days/weeks, just long enough for you to make a complaint. Better maybe to conduct the conversation by email? The problem is that the broker or telesales operative will err on the side of caution. Link to comment Share on other sites More sharing options...
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